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Key Account Manager

We have an opportunity for a professional, driven and team focused individual to join our busy regional external field sales team in the role of Key Account Manager.

Reporting to the Sales Manager, this role will be responsible for ensuring the strategic management and development of a portfolio of existing and new accounts to achieve sales and profit targets whilst protecting and promoting the brand.

Skills and Experience

  • Previous face to face selling roles, are a must (no telesales only), someone with regional experience and looking to progress into Key Account Management and keen to expand their product channel portfolio. Previous successful candidates have a background in retail as well as field sales and can relate to the term “My Customer My Responsibility” – the buck stops with them (the Account Manager) they have full culpability/autonomy.
  • The territory is far reaching, so a well organised journey plan is essential. The candidate will expect to be away a minimum 50 nights a year with extensive travel to Southern & Northern Ireland. Home location is crucial, a central location is ideal (Birmingham) but other home locations would be considered. Any multi-channel selling experience is desirable. Candidate must align with our core values of Family, Integrity, Humility.

 

Key Responsibilities and tasks will include:

  • Understand and develop strong relationships between the brand and customers to maximise sales, profit and overall Company objectives.
  • Work collaboratively with all areas of the Company to ensure the best levels of service are achieved for our customers.
  • Engage excellent problem-solving techniques by identifying the root cause through to resolution, to maximise customer satisfaction within the boundaries of business procedures.
  • Maintain communication to ensure stock availability.
  • Seek to reduce waste and improve processes wherever possible.
  • Understand and exceed customer expectations.
  • Understand how you contribute to the on-going success of the Company and maintain confidentiality of business information.
  • Carry out all reasonable tasks as requested by a manager.

 

Hours: 37.5> hours per week
Monday to Friday 8:30am – 5:00pm

Location: this is a homebased position, includes travel – ideally (Birmingham).

Applications, including a CV to be submitted to:  [email protected]

You should include details of why you believe you are suited to this position, what skills you have and can bring to the job and any additional examples to support your application.